Rogers and Fido are trying to lessen the time you spend away from your smartphones with a new in-store offering. Device Tune-up service is a diagnostic tool that will let store reps solve your smartphone issues on the spot. Some of the services they offer include a diagnosis of the problems that may plague your device; secure your device and data; as well as wipe and back up your data if you’re passing on the device to someone. They will also help you transfer data from one device to another if you are upgrading. Of course, being able to transfer data is still dependent on what OS you are using and where your data is saved.