If you think things couldn’t get any worse for Bethesda, well, they just did. The latest issue has customers reporting that they’re getting access to other customers’ personal data when they submit support tickets through Bethesda’s support site. Earlier in the week, Bethesda told customers to file claims on the support site if they’d purchased the Power Armor edition of Fallout 76 and want their canvas bags replaced. What this prompted though, is that some customers got information they shouldn’t have access to, like addresses, emails, and some even partial credit card information. Bethesda resolved the issue after taking the site down for a bit. But there will expectedly be fallout (pun unintended) from this latest trouble and Bethesda has to pick up the pieces once again.
Source: Polygon