Surface Pro 4 Flicker issue from Gadjo Sevilla on Vimeo.
By Gadjo Cardenas Sevilla
There's an issue affecting selected units of the Microsoft Surface Pro 4 devices where the display begins flickering. This issue cannot be addressed via a software update and is a problem with some of the displays used in the 2-in1 device. I've unfortunatley experienced the fkickering issue and have taken my out of warranty unit to various Microsoft Stores in Canada and in the US to be told that the issue can only get worse through time and that the best option in to move my apps and data over to another unit at my expense.
Microsoft has acknowledged that this issue, while not widespread, has to be handlked satisfactorily. The company has initiated a replacement program and asks users of the Surface Pro 4 to get in touch with Microsoft Support to initiate a replacement. I've been on hold on the phone support line for 30 minutes to no avail so I am instead taking my flickering Surface Pro 4 to a nearby Microsoft Store. I'll update this post as soon as I get word on the next steps.