It's easy to get business information from Google Maps. But sometimes you can't guarantee that you're getting accurate information. That's why if you stumble on misleading or fraudulent activity, Google wants you to report it. There's a new "Business Redressal Complaint" form you can fill out to report any misleading or fraudulent activity on a listing. This makes sure that the information you see on Maps hasn't been tampered by a malicious third-party or competitor.
To ensure that you aren't trying to sabotage a business, the form needs you to input your full name, email address for further contact, the name of the person or business affected, a way to identify the affected listing, and a detailed explanation for why the listing is malicious or fraudulent. Google does note that complaint might not be addressed. As expected, Google will need to verify the complaint to see if it's valid.
Source: 9to5Google