Photo: Western Digital
Western Digital has announced it'll release a firmware update to fix a reliability issue with its SanDisk Extreme and Extreme Pro SSDs. Some customers have reported that their 4TB and 2TB Extreme V2 and Extreme Pro V2 portable drives erased their data or became unreadable. The issue seems to primarily affect the 4TB drives made since late 2022.
The company said it resolved the issue for the 4TB models and will publish the firmware update on its website soon. It did not mention the 2TB models or offer refunds to customers who lost their data. Western Digital asked customers to contact its customer support team for assistance. SanDisk drives bought before late 2022 are likely not affected by the issue.