Photo: Meta
Numerous Meta Quest 2 and Quest 3 headsets are becoming unresponsive after recent software updates, leaving users frustrated. The issue, affecting devices left unused for extended periods, displays an error message declaring them "corrupt."
Meta initially offered costly out-of-warranty replacements, but backlash led to a temporary fix—a forced reboot. However, this often fails. The company is investigating and working on a permanent solution, while advising users to avoid updates and contact support. This incident highlights the critical importance of thorough software testing before release.