Shopify Ping is a new one-stop work chat app for businesses

Shopify recently announced Ping, its onestop work chat app for businesses. 

With almost half of Shopify’s 600K merchants running their stores on mobile, we are always developing ways for them to work on-the-go. Shopify Ping is a free iOS app available to all Shopify merchants that brings customer conversations, marketing workflows, and more together in a single app powered by a messaging-style interface like the ones merchants already use to stay in touch with friends and family.

“Shopify merchants are conducting many business conversations across multiple apps every day, not only to run their day-to-day operations, but also to manage customer inquiries. Shopify Ping was created to make all of this easier to manage,” said Michael Perry, Director of Product at Shopify. “It’s a one-stop messaging app that lets them spend more time on what matters most - running their businesses seamlessly and deepening customer relationships.”

With almost half (45%) of Shopify’s entrepreneurs running their businesses and engaging shoppers on their mobile devices, flexibility and timeliness are key success factors. Ensuring that entrepreneurs have the tools to keep up is critical to minimizing redundancies and saving time.

At launch, integration partners include Facebook Messenger, Rep.ai and Chatkit. Shopify Ping is now available in the iOS App Store for all Shopify merchants. For more information visit: http://shopify.com/blog/shopify-ping