Amazon is no.1 in customer satisfaction for 8th consecutive year

Amazon today announced that for the eighth consecutive year, the company ranks #1 in customer satisfaction during the holiday shopping season according to the ForeSee annual Holiday E-Retail Satisfaction Index. As anyone who has used the service will tell you, Amazon puts customers front and centre and makes it easy to find, buy and even return items online.

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Facebook's Gifts leverages your connections, scopes out Amazon.com

Facebook has jumped into the Holiday spirit by offering users the opportunity to buy gifts for their friends. Facebook has been toying with the Gifts idea for some time but seems to be pushing full steam ahead this holiday season at least in the US. Hoping to take on highly successful e-tailers like Amazon.com, the new feature leverages people's connections on the social network. If it is someone's birthday or anniversary you get the option to send them a gift for real. The options vary from iTunes gift certificates to Starbucks cards to more expensive items. No indication if this will spread to Canada or the rest of the world but if it works out, we might be doing our gift shopping on Facebook next holiday season. Would you consider shopping for gifts via Facebook?

Amazon.com Announces Best-Selling Books of 2012

Amazon.com announced the top 10 best-selling books of 2012 overall (print and Kindle combined), as well as the top 10 Kids & Teens books. Unexpectedly, “Fifty Shades Freed: Book Three of the Fifty Shades Trilogy” takes the top spot, and thriller “Gone Girl” comes in at number two; “The Mark of Athena (Heroes of Olympus, Book 3)” is the best-selling Kids & Teens book. Hit jump for the full list of most popular books of 2012.

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The Apple Beat: iPad mini will likely succeed by creating its own niche

Amazon's getting twitchy about the iPad mini. It ran this comparison on its websiteBy Gadjo Cardenas Sevilla

Apple did not create the iPad mini to battle Amazon's Kindle or even Google's Nexus 7, at least not in price. The new 7.9-inch tablet, which shares a lot of the specs of the iPad 2, is likely going to create its own niche while diversifying the iPad's existing user base.

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