Toronto City has an official COVID-19 information chatbot

Embed from Getty Images 

The city of Toronto recently introduced a COVID-19 information chatbot to help answer common questions about the virus and its effects on the residents and businesses in the area. It's also designed to answer queries on city services affected by the pandemic. It draws most of its answers from content already available on the city's website. And since the chatbot is new, it's still learning. If you get an answer that doesn't seem right to you, you can ask it again using different words. The chatbot is only available in English. The city government reminds users that the chatbots are for informational purposes and shouldn't be taken as medical advice. 

City staff continues to train the chatbot and update the information it can access. The chatbot also improves with each interaction. But if you can't find the information you need, you can also call 311 to get answers to your queries. The 311 service supports over 180 languages.

Source: City of Toronto

City of Toronto partners with tech companies to provide free internet access to vulnerable residents

Embed from Getty Images

The city of Toronto hopes to give more vulnerable residents access to free temporary internet during the COVID-19 pandemic. Several technology and telecommunication companies have donated to the city to help connect 25 large residential apartment buildings located in low-income neighbourhoods. 

Click to read more ...