Meet Facebook’s hybrid virtual assistant M

It’s like Siri and Cortana but not really. It’s more than that. At least, that’s what Facebook claims its new virtual assistant is. It’s genderless for one, making it more like Google Now than the aforementioned assistants from Apple and Microsoft. Another is it doesn’t just purely rely on AI; there’s a human element to it at the moment. Called the M trainers, these people make the tough call when a request seems too complicated for the AI. The service is being tested now around the Bay Area in the US and Facebook hopes to bring this to all Messenger users.

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