Breaking: Samsung Galaxy Note 7 recalled due to exploding batteries

Samsung has finally opted to recall all the Galaxy Note 7 units sold in Canada and nine other countries due to reports of potentially dangerous exploding batteries that could harm users. Various reports and in the US and Korea say the $1060.00 flagship device can explode while charging.

“To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7,” Samsung spokespersons revealed. 

Samsung has reportedly sold 2.5 million Note 7 devices worldwide which will all need to be sent back. Samsung said it had been difficult to work out which phones were affected among the 2.5 million Note 7s sold. The company plans to swap exisiting units with new ones cleared for use. Good to see Samsung doing the the right thing before any customers get hurt.

"There was a tiny problem in the manufacturing process, so it was very difficult to figure out,'' the president of Samsung's mobile business Koh Dong-jin told reporters. The Galaxy Note 7 is considered the company's true flagship in terms of design and features and received generally good reviews. The phone has been launched in 10 countries, Samsung indicates that different companies supplying the batteries.

Source: Samsung, BBC.com