Surface Tension: Microsoft fails to deliver on Canadian and UK preorders, offers $50 coupons instead

Updated on Sunday, October 28, 2012 at 5:30AM by Gadjo Cardenas Sevilla

Updated on Monday, October 29, 2012 at 11:38PM by Gadjo Cardenas Sevilla

By Gadjo Cardenas Sevilla

I preordered, I paid, but Surface never surfaced.

Microsoft's innovative new Windows 8 Surface tablet failed to make it to customers who preordered in Canada and the UK on launch day. No reason was given.

Preorders for the device started as early as October 16, promising a launch day release. But many customers who took a chance on Microsoft's fledgling new tablet instead received e-mails offering them $50 credit and apologies for the 'confusion' that was caused. 

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Where to buy Microsoft's Surface tablet tomorrow

This Friday is when Microsoft begins shipping Windows 8 and starts selling its entry into the modern tablet market known as Microsoft Surface, which was open to pre-order a week ago. You can order online but it will take 1 to 2 weeks to get the device. 

Microsoft has a number of temporary pop-up stores in the following locations. Burnaby, British Columbia (Metropolis at Metrotown); Edmonton, Alberta (West Edmonton Mall); Toronto (Eaton Centre); Vancouver, BC (Oakridge Centre). The photo above is of the Eaton Centre pop-up store in Toronto. (photo by Gadjo C. Sevilla)

A Windows 8 Primer

Available in 2 flavours, Windows 8 RT will be a scaled down ARM version for tablets while Windows 8 Pro will run old Windows apps

By Gadjo Cardenas Sevilla

Windows 8, which begins shipping on October 26th and will cost most users $39.99 upgrade from Windows 7, will be the biggest change to Microsoft’s desktop operating system since Windows 95. Bringing in the look, feel and functionality seen in Windows Phone will make it the most touch friendly desktop OS.

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Microsoft thinks $499 for a Windows RT Surface tablet is a good deal

By Gadjo Cardenas Sevilla

You can now pre-order a Microsoft Surface tablet with Windows RT for US $499 ( CAN $519). If you want to get the cool magnetic cover with a built-in keyboard, it will cost you US $ 119 extra (CAN $129). “We’re pretty darn excited about the price, the value,” Microsoft's Windows head Steven Sinofsky explained to select reporters on Monday during an exclusive preview. “When you think about everything you are getting, this is a terrific deal.” 

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