Entries in Apple repairs (4)

Monday
Sep122022

Apple to charge CA$129 for iPhone 14 battery replacements

Source: Apple

If you want to get the new iPhone 14's battery replaced, that's going to cost a bit more than getting repairs for older iPhone models. While the battery replacement fee is $89 for older iPhones, the fee for the new iPhones will go for $129. This payment includes the cost of a new battery and service by an Apple Store or an Apple Repair Center. Replacement fees may vary if you go through a third-party Apple Authorized Service Provider.

Those who got AppleCare+ can get your iPhone 14 battery replaced for free, but the battery needs to retain 80% of its original capacity.

Source

Saturday
Aug202022

Apple extends iPhone 12 service program for speaker issue

Source: Apple

Apple adds an extra year to the eligibility window for an iPhone 12 service recall program launched in August 2021. This program targets iPhone 12 and iPhone 12 Pro smartphones that are getting "no sound issues" because of a faulty component in the receiver module. When Apple launched the program, it covered two years of the affected units from its first retail sale. The company quietly updated the support document to extend the coverage to three years.

Apple said at that time a "very small percentage" of iPhone 12 and iPhone 12 Pro devices "may experience sound issues due to a component that might fail on the receiver module." The company said phones affected were manufactured between October 2020 and April 2021. The requirement to be eligible is that your iPhone “not emit sound from the receiver when you make or receive calls.” If you meet this criterion, Apple or an authorized provider will repair the issue at no cost. But if there are other damages/issues that "impairs the ability to complete the repair," it will fix this trouble first. And that repair could cost you.

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Tuesday
Mar292022

Leaked memo claims Apple will no longer repair iPhones marked as missing

Apple Stores and authorized service providers will no longer repair iPhones that have been reported as missing through the GSMA device registry. According to an internal memo obtained by MacRumors, the company will require repair technicians to deny users repair if they receive notice that the device is marked missing in the MobileGenius or GSX systems.

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Friday
Feb252022

Apple might soon offer Face ID repairs without replacing the entire iPhone

Source: Apple

If you want to get your iPhone XS (or newer iPhone) repaired because of a Face ID issue in the future, it might not mean your device will get entirely replaced. The company will reportedly give Apple Stores and Apple Authorized Service Providers access to a new TrueDepth Camera service part that includes the Face ID and front-camera modules. This will allow them to perform same-unit repairs on your smartphone with Face ID troubles.

As described in an internal memo provided to MacRumors, the move is meant to reduce the carbon footprint of Apple's products by lessening the number of whole-unit repairs. It also means you don't have to set up a new iPhone because of some Face ID trouble, or it could cost less, but the memo didn't mention pricing. It isn't known when this repair process will be offered, but Apple told its technicians they will receive training and documentation at a later date.