Consumer Reports: Microsoft Surface has worst failure rate in the industry
Friday, August 11, 2017 at 12:33AM 
Independent consumer advocacy group Consumer Reports has pulled their recommendation of Microsoft's Surface products stating they have the 'worst failure rate in the industry."
According to a Consumer Reports survey of over 90,000 tablet and laptop owners, an estimated 25 percent of those with Microsoft Surface devices will experience “problems by the end of the second year of ownership.” This failure rate is the worst in the industry by far among mainstream PC makers, the publication says, this has resulted in them pulling its “recommended” designation for all Surface products.
This is an alarming development for Microsoft, who has evolved its Surface devices over the years and aggressively added to the model lineup with the Surface Book, Surface Studio and most recently, the Surface Laptop.