Meta taps former The RealReal CEO to enhance smart glasses retail experience

Photo: John Koryl

Meta hired John Koryl, former chief executive officer of luxury goods marketplace The RealReal, as its new vice president of retail. This move underscores Meta's plan to enhance the retail experience for its growing line of artificial intelligence-enabled hardware, including Quest headsets, Ray-Ban Meta smart glasses, and other upcoming wearables.

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Meta Ray-Ban sales hit 2 million, production to expand significantly

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Meta and EssilorLuxottica have announced that two million pairs of Ray-Ban Meta smart glasses have been sold since their October 2023 launch. This figure, revealed by EssilorLuxottica CEO Francesco Milleri, excludes sales of the original Ray-Ban Stories released in 2021.

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Meta ditches fact-checkers, embraces Community Notes

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Meta CEO Mark Zuckerberg has announced a significant shift in the company's content moderation approach, emphasizing free speech and reducing censorship. This includes abandoning its fact-checking program and transitioning to a Community Notes model, similar to X (formerly Twitter), across Facebook, Instagram, and Threads.

Zuckerberg argues that complex moderation systems often lead to unintended censorship, impacting millions of users. By empowering the community to assess and provide context for potentially misleading information through Community Notes, Meta aims to improve accuracy and reduce reliance on internal fact-checkers. While Community Notes have shown promise on other platforms, concerns remain about their effectiveness in preventing misinformation spread.

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Meta Quest headsets bricked after updates

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Numerous Meta Quest 2 and Quest 3 headsets are becoming unresponsive after recent software updates, leaving users frustrated. The issue, affecting devices left unused for extended periods, displays an error message declaring them "corrupt."

Meta initially offered costly out-of-warranty replacements, but backlash led to a temporary fix—a forced reboot. However, this often fails. The company is investigating and working on a permanent solution, while advising users to avoid updates and contact support. This incident highlights the critical importance of thorough software testing before release.

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