Entries in refund (4)

Wednesday
May232018

Apple offering $50 refund for out of warranty iPhone 6 or later battery replacements 

Apple Canada announced an iPhone Out-Of-Warranty Battery Replacement Credit for customers who paid for an out of warranty battery replacement as a result of the performance throttling issues on older iPhones with sub-optimal battery life.

Apple is offering a $50 credit to customers who paid for an out-of-warranty battery replacement for iPhone 6 or later devices between January 1, 2017 and December 28, 2017.  Eligible battery replacements were completed at an Apple authorized service location — Apple Store, Apple Repair Center, or an Apple Authorized Service Provider.

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Friday
Oct142016

Samsung Canada releases details of refund and exchange for Note7 units

 

If you bring your Samsung Galaxy Note7 units to the original Samsung or authorized reseller point of purchase, you have the following options available to you. One is get a $100 credit for customers who exchange their Note7s for a Galaxy S7 and S7 edge. Another is a $25 credit for customers who exchange their Note7s for a refund or another smartphone. Now, if you bought the Note7 on Samsung.com, you have these options available for you as well. Samsung Canada is also offering a refund for on Note7 specific accessories purchased from Samsung or authorized resellers. You are required to bring appropriate proof of purchase. For any customer enquiries, contact 1-855-747-6520.

Monday
Oct102016

Samsung asks global partners and to stop Galaxy Note7 sales and replacements

Updated on Tuesday, October 11, 2016 at 9:35AM by Registered CommenterGadjo Cardenas Sevilla

The Samsung Galaxy Note7 has been in the news for all the wrong reasons. We've not even had a chance to review this flagship handset but have already published multiple posts regarding various dangerous fires and explosions due to faulty batteries. Even as the company tried to get in front of the issue and kicked off a global replacement program. Well, after some of the replacement units started exploding it seems that the issue is bigger than many thought.

Samsung has just issued a statement asking all global partners to stop sales of replacement Galaxy Note7 units and has also asked all, "Canadian consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device. Details of the remedies available for Note7 customers are detailed below."

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Thursday
Apr242014

Apple lets you refund unauthorized in-app purchases

Following complaints of kids accidentally making in-app purchases on iTunes without their parents’ consent, Apple is giving users a chance to refund those purchases. Users will need the order ID number in the receipt sent to your email by Apple. Look for emails from do_not-reply@itunes.com with “In-App” Purchases indicated in the Type field. Or you can browse through your iTunes Store purchase history. Afterwards, head to the Apple support page and select email support option. Indicate the order ID and inform Apple you would like to “Refund for In-App Purchases made by a minor.” This option will only be available until April 15, 2015.

Source: Lifehacker