WestJet's Juliet AI chatbot is now on Google Assistant

WestJet recently launched an AI chatbot to help answer your flight- or travel-related queries through Google Assistant. The Canadian airline calls this new digital assistant Juliet, and you can ask it everything related to managing itineraries, ID requirements, travel documentation, as well as questions regarding travelling with pets, among others. Juliet also comes with a baggage-size calculator to help you determine if you can carry on or if you need to check-in your luggage. To get your questions answered, say, "Hey Google, ask WestJet."

The airline has been developing the chatbot for the last 16 months, which it claims is the first of its kind from a Canadian airline. WestJet decided to partner with Google based on user data and research. It will work for both iOS and Android, but for Apple users, make sure you have the Google app installed. Juliet is also available through Facebook Messenger.

WestJet's highly anticipated holiday campaign

There are a few times each year when I actually look forward to seeing ad campaigns. Significant days like April Fool's Day,  Mother's Day, SuperBowl, but it's the holiday season that brings the best of the "pull on my heart strings" kind of campaigns. They serve as a reminder that we are all in this world together and through acts of kindness we can help bring some joy to others. 

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Air Canada and WestJet update iOS apps for Apple Watch

It makes sense that airlines would want their mobile apps to work with the latest tech. And so Air Canada and WestJet have made their apps Apple Watch-ready. For Air Canada, you can see the status of your flights departing within 24 hours, get a countdown to your boarding time from Glances, and get notifications for checking in and boarding your flight. 

For WestJet, you get more of the same as well. You can monitor saved flight statuses as well as details in Glances. It also has a countdown timer for your next WestJet flight. Both apps work with Passbook and are available for free download on the Apple App Store.

Source: MacRumors